SUBJECT
These General Terms and Conditions of Sale govern the rights and obligations of the parties in the context of online sales on the hash-gang.com website.
PURCHASE
General principle
Any purchase of an item on the hash-gang.com website implies acceptance of these Terms and Conditions by the Buyer.
The General Terms and Conditions of Sale are available on the hash-gang.com website and during order confirmation. The Buyer may thus consult the General Terms and Conditions of Sale before clicking on the checkbox entitled I have read the General Terms and Conditions of Sale and I accept them without reservation.
Confirmation and conclusion of contract
Any purchase successfully completed will be the subject of a confirmation message to the Buyer and an order confirmation e-mail.
The sales contract is deemed concluded at the time of order confirmation by the Vendor, which occurs after validation of the order and receipt of the sales price. In all cases, the sales price is due upon conclusion of the contract, i.e. upon confirmation of the order by the Vendor. The seller may withhold delivery until payment has been received. Exceptionally, the seller may authorize deferred payment, without waiving these terms and conditions.
By placing an order, the Buyer declares that he/she has full civil rights.
Buyer’s obligations
The Buyer undertakes to provide valid contact details when placing the order and to pay the price requested.
The Seller assumes no liability for the fact that goods ordered cannot be delivered due to lack of available stock, additional supplies or production.
The Seller remains free to delete or modify the products offered, at its sole discretion and at any time.
PRICE
Prices in this catalog are guaranteed net, including VAT, in Swiss francs.
The prices indicated do not include shipping costs, which are invoiced in addition and vary according to the weight and size of the parcel.
Discount coupons are not cumulative.
Shipping costs for deliveries within Switzerland are indicated in the order summary.
Once the order has been validated, its price cannot be modified.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice), which we ask you to keep carefully. Damage due to improper maintenance, failure to follow instructions or normal wear and tear is not covered.
Subject to the foregoing, the Seller is authorized to modify, at its sole discretion and at any time, the price of the goods offered.
PRODUCT SHIPMENT AND DELIVERY TIMES
Available items are dispatched by post within 1 to 3 working days of receipt of full payment for the order, except in special cases. You may be asked to make a contribution only once per order.
IMPORTANT: Hash Gang® does not deliver to P.O. Boxes and does not deliver to minors or those under guardianship, unless written permission has been obtained from the parent or guardian.
The transfer of risk – which includes the risk of loss as well as deterioration of the merchandise – passes to the Buyer upon confirmation of the order by the Vendor.
In the case of incorrectly addressed parcels or parcels that are returned to us as unclaimed and for which we have to resend the goods a 2nd time, a flat-rate charge of CHF 20.00 will be invoiced, including the cost of a 2nd shipment as well as the related administrative costs.
RETURN OR EXCHANGE OF GOODS
Items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery slip, within 7 days of receipt of your package, date of postmark as proof. Opened or damaged packages will not be accepted. You are responsible for return postage costs. In the case of an exchange order, the shipping costs for your new order are free.
PAYMENT
Payment methods : Visa, Mastercard, Twint, PostFinance (card), E-Finance (account), Bank transfer, Payment by deposit slip. Payments are made securely via our payment service provider Proxypay.
GUARANTEE
The condition of the goods delivered must be checked within 2 working days of receipt to exclude obvious material and manufacturing defects, as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered, to enable us to remedy them.
In the case of vacuum-packed goods, the Buyer is obliged to check that the complete order is present BEFORE unsealing the transparent packaging. He/she must photograph the intact goods and send us the photograph(s) by e-mail. Complaints concerning open packaging will not be considered.
Photos of items on hash-gang.com are not contractual.
DATA PROTECTION
We guarantee compliance with the provisions of the Swiss Data Protection Act and the relevant legal standards for the collection, processing and use of personal data.
The data accumulated during the order process will be used for internal purposes only. The customer accepts this use of his data with the order process. In addition, he/she always has the right to request information about the saved data and may prohibit their use for internal marketing purposes.
To exercise these rights, the user should contact the customer service department at info@hash-gang.com, providing proof of identity in the form of a copy of a form of identification.
MODIFICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE
The Vendor may modify these General Terms and Conditions of Sale from time to time. The version in force at the time of the order shall prevail in the contractual relationship between the Buyer and the Seller.
APPLICABLE LAW AND JURISDICTION
In the event of a dispute, the General Terms and Conditions of Sale in force at the time of purchase shall be used as the legal basis.
The applicable law is Swiss law and any dispute will be handled by the Court of Geneva.
LEGAL INFORMATION
Daedalus SA
CH. Planta 7
1223 Cologny
Suisse
E-mail: info@hash-gang.com
Numéro de Registre de Commerce: CH-660.7.166.008-3
Edition: Octobre 2024
